Complaints Procedure

We aim to provide the highest standard of care to all our patients. If you are unhappy with any aspect of the service you have received, we encourage you to let us know so that we can investigate and address your concers promptly. 

Complaints can be made either verbally or in writing and should be directed to the Practice Manager Mrs Sinead Mc Garrity, who is responsible for overseeing the complaints process. When possible, please provide as much detail as you can about the issue, including dates, times and the nature of your concern, to help us review the matter thoroughly. 

All complaints are treated confidentially and will be acknowledged and responded to in line with our practice complaints policy.